istilah pariwisata

1.Delay: Penundaan jadwal yang telah ditetapkan seperti jadwal keberangkatan pesawat

2.vendange : istilah bar dari bahasa perancis yang berarti jenis anggur musiman

3.Destination: Destinasi, Daerah yang menjadi tujuan dalam perjalanan wisata.

4.Direct Flight: Penerbangan langsung tanpa transit

5.Double bed: Satu buah tempat tidur buat dua orang

6.Due Date: Tanggal jatuh tempo suatu pembayaran atau bisa juga digunakan sebagai tanggal jatuh tempo atas reservasi atau pemesanan. 

7.Go Show: Istilah ini lebih sering di artikan sebagai seseorang yang datang langsung ke Bandara untuk mendapatkan tiket penerbangan tanpa pemesanan sebelumnya

8.Group rates: Harga kamar suatu hotel yang diperuntukkan bagi suatu rombongan yang datang secara bersama-sama dalam suatu kelompok.

9.Guest: Tamu/wisatawan

10.pelancong: orang yang melakukan kegiatan pariwisata

11.Upgrade: Meningkatkan/Menaikkan, misal ketika menginap di standard room di upgrade ke superior room

12.VIP (Very Importan person) : Orang Penting yang ikut dalam suatu paket wisata seperti seorang komisaris perusahaan atau seorang pejabat pemerintahan dan lain-lain

13.Voucher: Tanda bukti yang digunakan oleh konsumen untuk mengklaim jasa yang telah dipesannya atau didapatnya kepada perusahaan yang menyediakan jasa sesuai yang tertera di dalam voucher tersebut, dan perusahaan yang bersangkutan akan menagih pembayaran kepada pihak yang menerbitkan/issued voucher

14.Walk In Guest: Tamu yang datang sendiri ke hotel tanpa melalui penyedia jasa seperti Travel Agent ataupun melalui jasa seseorang

15.Weekend rates: Harga kamar yang berlaku untuk akhir pekan seperti pada hari sabtu dan hari minggu

16.Window seat: Tempat duduk yang letaknya tepat dekat jendela

17.Window shopping: Pergi ke pusat-pusat perbelanjaan hanya sekedar melihat-lihat

18. wringer : alat yang terdiri dari sepasang ember dan penjepit pel

 19.Tee: Tempat permulaan atau awal dalam permainan golf

20.Tee off: Mulai memukul bola dalam permainan golf

tugs

Type A no.10

          10.      A new ring road round the city is being build by them.
A                                               B              C            D


Type B no. 2

2.   The  sheepdog is chasing after  the sheeps which is  heading over   the hill.
                         A                B                                 C                   D

Type C no. 7
7.   If Rudy would have studied  German in college, he wouldn’t have found the
                        A                                        B
scientific terminology so difficult to understand.
                   C                                          D

speech

-  direct : “To defeat ISIS and leave Iran as a potential nuclear
power is to win the battle and lose    the war,” he said, using one of
the Islamic State group's acronyms.

-  Indirect  : He said that “To defeat ISIS and leave Iran as a
potential nuclear power is to win the battle and lose the war.

* Direct : "Hamas's immediate goal is to destroy Israel, but has a
wider goal the same as Islamic State," he said. “When it comes to its
ultimate goals, Hamas is ISIS and ISIS is Hamas.”

* Indirect : He said that Hamas's immediate goal is to destroy Israel,
but has a wider goal the same as Islamic State,

direct sentence

Israeli Prime Minister Benjamin Netanyahu had promised a “razor sharp” speech at the UN General Assembly, and he didn’t disappoint.

Sweeping Hamas, the so-called Islamic State (IS) group, also known as ISIS or ISIL, and other Islamist militants into the same category, Netanyahu then went on to factor in Nazis, the Iranian government and even the United Nations, slamming the West as incompetent in the face of a growing Islamist threat and sightless in the face of Tehran’s nuclear designs.

“To defeat ISIS and leave Iran as a potential nuclear power is to win the battle and lose the war,” he said, using one of the Islamic State group's acronyms.

He also compared Israel’s deadly military campaign in Gaza this summer with US-led airstrikes against the Islamic State group in Iraq and Syria.

Israel was "doing everything to minimise civilian casualties. Hamas was doing everything to maximise civilian casualties,” he said, holding up an image of children playing near a rocket launcher in Gaza.

Some 2,100 Palestinians, most of them civilians, were killed in the bombardments and some 18,000 homes were destroyed, according to UN figures.

Palestinian President Mahmoud Abbas described the 50-day conflict as “genocide” in his own address at the General Assembly on Friday, to which Netanyahu responded that Israel had acted fairly by warning Gazan residents of attacks. Hamas was guilty of “the real war crimes,” he said, grouping the Gazan rulers with the IS organisation.

"Hamas's immediate goal is to destroy Israel, but has a wider goal the same as Islamic State," he said. “When it comes to its ultimate goals, Hamas is ISIS and ISIS is Hamas.”

Source : http://www.france24.com/en/20140929-hamas-islamic-state-iran-poisonous-tree-netanyahu/

“To defeat ISIS and leave Iran as a potential nuclear power is to win the battle and lose the war,” he said, using one of the Islamic State group's acronyms.

"Hamas's immediate goal is to destroy Israel, but has a wider goal the same as Islamic State," he said. “When it comes to its ultimate goals, Hamas is ISIS and ISIS is Hamas.”

source ; http://www.france24.com/en/20140929-hamas-islamic-state-iran-poisonous-tree-netanyahu/

business communication 3

Business communication (or simply "communications", in a business context) encompasses such topics as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, and event management. It is closely related to the fields of professional communication and technical communication.

Business communication can also refer to internal communication. A communications director will typically manage internal communication and craft messages sent to employees. It is vital that internal communications are managed properly because a poorly crafted or managed message could foster distrust or hostility from employees.

Business Communication II

Business Communication II

President  Director       : Morning, today we held a meeting to talk about our latest product launch event is the Toyota Avalon.

Marketing Manager      : Of course we should hold a big launch party for our newest production of the famous car in the market, and so many are interested in buying.

Sales Manager              : The car we have equal privileges with luxury cars, that cost could be two times more expensive. Not only has a very powerful performance, but also very quiet cabin, as well as very easy and comfortable when driving. So that people will be interested in this car.

President  Director       : Our market share for this car is the middle and upper segments. Since the price that we offer starting from Rp. 450 000 000, -

Marketing Manager      : Better for consumers who buy this car at the time of launching, we give 20% discount. And we offer attractive merchandise.

Sales Manager              : Where we will be holding it launching? We need a large room and a strategic location.

President  Director       : I think we could have it at Jakarta International Expo (PRJ). The place was always crowded with people and we must utilize in the launch festivities PRJ our new car this time.

Marketing Manager      : when the exact date for launching such we hold?

Sales Manager              : I propose the end of June due to be launched as soon as we entered it.

President  Director       : My suggestion, what if the weekend the first week in July? so that all can be well prepared.

Marketing Manager      : I agree with President  Director. any event to be held to support the activities of our latest product launch?

Sales Manager              : I have an idea, why do not we invent entertainment events?

Marketing Manager      : Entertainment events such as what will we invent?

President  Director       : We'll bring in guest stars to enliven the event as well as icons for launching our latest cars.

Sales Manager              : Is there any input on who the artist who fits into this car icon? This must be a car icon that elegantly in accordance with this car.

Marketing Manager      : What if we hook Agnes to become an icon? He will also appear to enliven the event by donating his voice.

President  Director       : We must invite businessmen and journalists to this event for this car can be covered and published in the media.

Sales Manager              : Well, by the way how we are targeting sales of new cars in the first month?  With the launching of our big event, the public will be interested in our car and I'm targeting 100 units of cars in the first month

Marketing Manager      : My target of 150 units we can achieve.

President  Director       : I agree with Ismi, we are targeting 150 units of cars.

we must work hard to be the first month of sales in one day can exceed the target.

Well, I guess our meeting today was.

Marketing Manager      : Bye, good luck for our launching event.

http://janataelma.blogspot.com/2011/06/example-of-english-conversation-about_28.html

Business conversation II

Business conversation  II

Heri     :  Hey, Yanti! Long time no see! And now your bakery business has gone into a great    success. What an achievement!
Yanti    : Thank you, Heri. I’m still trying as best as I can to satisfy every customer.
Heri     : Wow. Can you tell me the story of your success, Yanti?
Yanti    : Well, before my business goes this big, I also experienced hard times. At the first time starting out my bakery, my factory where I made the bakery foods was in my own house’s kitchen. I did everything by myself. I made the dough, I baked the dough, I packed the bakery foods, I marketed and distributed my bakery foods to food stalls to be resold all by my self. I tried my best to satisfy people and make them love my bakery foods.
Heri     : And then… what happened next?
Yanti    : Over time, many people began to like my bakery foods. Seeing that opportunity, with adequate fund of bank loan and driven by strong will, I decided to build and open up my own bakery. It wasn’t still a large bakery. I stopped selling my bakery foods to the food stalls and began to sell them in my own small bakery.
Heri     : Did many people come to buy right after you opened the bakery?
Yanti    : It was like I needed to start over again. I had to introduce my new-open bakery to people once more. I made brochures and leaflets to get people know my bakery. And…. finally, people started to come over my bakery. My bakery customers then increased in number by the help of mouth-to-mouth promotions. That was how my marketing strategy worked.
Heri     : Wow, weren’t you overwhelmed to handle those customers all by yourself?
Yanti    : Of course, I had trouble to meet customer’s demands. Therefore, I decided to employ workers to work on my bakery. I started out employing 3 workers; 2 workers to work with me making the bakery foods back in the kitchen, and the rest became cashier and salesclerk that serve customers.
Heri     : Do you need more workers then?
Yanti    : Of course, my scale of production was getting massive over time. Therefore, I started to employ more workers, enlarge and trim up my bakery, enhance my business strategy until today.
Heri     : What do you consider as the most important thing in running your bakery business?
Yanti    : Definitely, costumer’s satisfaction. I wouldn’t have run my business smoothly if I belittled customer’s satisfaction. One satisfaction of a customer is enough to attract other customers to come.
Heri     : That’s great, Yanti. Thank you for sharing. I wish your story can be helpful for me someday.
Yanti    : You’re welcome, Heri.